Comprehensive, Accessible Support.

One Touch EMR is designed to be so simple and intuitive that you can use it right out of the box. However, just in case you need us, we offer comprehensive training and support in various formats designed for different types of learners.

• Role-Based Help Videos - short and simple. We know your role when you log in and give you access to videos designed to quickly demonstrate the tasks you peform every day.


• Call Me Now - help at the touch of a finger. Click this button and someone with specific knowledge of your role and needs will call you back within a just a few minutes to guide you through.


• We Drive - let us take the screen and help you navigate. We can teach you the most efficient ways to use the system to get your tasks done in record time.


• Phone Support - call us anytime during working hours to have your simple and complex questions answered immediately.


• In Your Office - At your request, One Touch staff or your VAR willcome along side you on-site to train you and your team for comprehensive mastery of One Touch EMR.